FAQ
Frequently asked questions
Straight answers to the questions we hear most. Cannot find yours? Just ask.
What does Rumiware do?
We are a software house in Lahore building websites, web apps, mobile apps, full-stack products and AI solutions, plus design, support and SEO.
Who will work on my project?
Our own team of four. You talk directly to the people building your product, not a middle layer.
Do you work with clients outside Pakistan?
Yes. We work worldwide and communicate by email, WhatsApp and video calls.
I am not technical. Is that a problem?
Not at all. We explain everything in plain language and guide you at every step.
How much does a project cost?
It depends on what you need. See our pricing packages for starting points, then request a free, fixed quote.
How do payments work?
Payment milestones are agreed in the written quote before work begins.
Are there hidden costs?
Package prices are starting points. Domain, hosting and paid third-party tools are separate; the written quote lists the agreed scope and costs.
How long will my project take?
A simple website takes two to three weeks. Apps and larger systems take longer. You get a clear timeline before we start. See our process.
Can I see progress while you build?
Yes. We share working demos and updates regularly so you can give feedback early.
Can I request changes?
Yes. Small changes during the project are welcome. Bigger changes are discussed and agreed with you before we start them.
Do you offer support after launch?
Starter includes 1 month of support and Business includes 3 months. Enterprise / Custom has a monthly support plan. The written quote defines the support scope, dates and any ongoing fees.
Who owns the code and the website?
You do, once the project is paid for. We hand over the code, designs and account access.
My site is already built. Can you improve it?
Yes. We review it, tell you honestly what to keep, and then fix, extend or rebuild it.
Still have a question?
Send us a message or chat on WhatsApp. We reply within one working day.